Hi Geoffrey,
You probably received an email from Maptech with a confirmation number.
The email tells you how to download the self-extracting EXE file.
The self-extracting EXE file has the confirmation number as its file name.
Finding your download can be the challenge in Vista.
Your download is likely to be in a folder named "Downloads".
This folder is typically found at: C:\Users\YourName\Downloads
You can use "Computer" or "My Computer", at your Start button, to find the Downloads folder.
When you find the self-extracting EXE file, double-click on it, to run it.
The self-extracting EXE file puts the charts you selected into C:\Chartkit\BSBChart
Please see:
http://www.maptech.com/support/doc.cfm?docid=412&plid=17
Wayne Pearson