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user user
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(msg #1: Posted Jan 27, 2006 10:02 AM)
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Hello David:
I am not seeing you in our database as a registered Sea Ray owner?
We are up to version 3.01 of the Sea Ray software and I can get you that
update but I am unsure if this post in the forum is in the correct place.
Jeffrey Atwood
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William Doll, Jr.
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(msg #1.1: Posted Mar 16, 2006 9:51 AM)
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Hi Jeffrey,
I have not received my upgrade to 3.01 yet either. I am on Type II hardware (system is about 7 months old). I am pretty sure I registered but online I only see my old Type I system shown in the registration area. What do I need to do to receive the 3.01 version for my latest Type II hardware?
Also, I see on the detailed features page that there is now Home Planning software for the SRN to transfer routes by USB. Will that come with the 3.01 update disk? If not, how do I get that?
Thanks,
-Bill
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user user
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(msg #1.1.1: Posted Mar 16, 2006 3:46 PM)
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Hello William:
We will be introducing a 3.03 software update in the next few weeks. I will make sure one of those update cds gets out to you. For home planning for a Type II Navigator it is a $299.95 cost for that program. If you would like that please call 888-839-5551 for assistance.
Jeffrey Atwood
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William Doll, Jr.
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(msg #1.1.1.1: Posted May 3, 2006 6:39 PM)
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Hi Jeffrey,
Just checking in to see if the 3.03 CDs are reay to ship yet? If so, should I be receiving it soon?
Thanks,
-Bill
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Ed Lecuyer
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(msg #1.1.1.1.1: Posted May 3, 2006 8:04 PM)
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I'm working on the final touches of the 3.03 release right now. We should finish testing tomorrow and have it out the door by the end of the week.
-Ed Lecuyer
Senior Customer Support Manager
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William Doll, Jr.
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RE: 3.03 - Due out this week |
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(msg #1.1.1.1.1.1.89.463.216: Posted May 11, 2006 1:32 PM)
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Hi Ed and Jeff,
Not trying to be a pest, but... I was wondering if 3.03 had started shipping yet and if so if mine was shipped?
Thank you for your time,
-Bill
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Ed Lecuyer
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3.03 FINALLY RELEASED 5/11/06!! |
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(msg #1.1.1.1.1.1.89.463.216: Posted May 11, 2006 2:31 PM)
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Hi Bill (and all)
Today, I am proud to announce that the long-anticipated 3.03 release of the Sea Ray Navigator system software is now available. We're in the process of sending a master CD out to a CD replication facility so that it can be mailed to the hundreds of registered customers. We anticipate this mailing going out (along with a newsletter) sometime by the end of the month.
However, anyone who calls our customer service department at 888-839-5551 can order an advance copy. I have already entered an advance order for you (and David Harp, the other customer in this thread.) You should see it by early next week.
Thanks for your patience - I'm sure that you'll find that this update was worth the wait.
-Ed Lecuyer
Senior Customer Support Manager
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William Doll, Jr.
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RE: 3.03 FINALLY RELEASED 5/11/06!! |
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(msg #1.1.1.1.1.1.89.463.216: Posted May 11, 2006 3:28 PM)
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Great news! Thank you Ed.
-Bill
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stephan lowy
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RE: 3.03 - Due out this week |
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(msg #1.1.1.1.1.2: Posted May 13, 2006 8:51 PM)
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If you can send out one to me too ahead of time, i'm leaving for a trip on may30 for about 3 weeks to the bahamas
thanks
steve lowy
stephan lowy
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Eric Shamis
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RE(2): 3.03 - Due out this week |
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(msg #1.1.1.1.1.2: Posted May 15, 2006 1:54 PM)
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Stephan, can you send your shipping information to my email address:
eshamis@maptech.com and I will send you out the 3.03 update. Thanks.
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stephan lowy
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RE(3): 3.03 - Due out this week |
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(msg #1.1.1.1.1.2: Posted May 20, 2006 12:54 PM)
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Eric, did you send it out to me? e-mail was sent to you
thanks
steve lowy
stephan lowy
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Eric Shamis
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RE(4): 3.03 - Due out this week |
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(msg #1.1.1.1.1.2: Posted May 22, 2006 9:03 AM)
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Stephan, I am sending it out to you. I will also be sending you an email confirming the address it will be shipped to.
Eric
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David Harp
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(msg #1.2: Posted Mar 21, 2006 11:22 AM)
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Registration for David Harp
REVIEW MY PRODUCT REGISTRATIONS
[MODERATORS NOTE]
Due to possible privacy and piracy concerns - I have removed David's product registration infromation from this post.
-Ed Lecuyer
Forum Moderator
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user user
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(msg #1.2.1: Posted Mar 21, 2006 11:51 AM)
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Hello david:
Do you own a Sea Ray Navigator system from us?
If you just own digital chartkits for region 2,3,4,and 6 and you want to find out about updates to the charts you will want to look at the chart cds and look at the editions on the cd. If you have 4.1 you have the latest that we have on cd.
Jeffrey Atwood
Technical Support
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David Harp
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(msg #1.2.1.1: Posted Mar 21, 2006 4:23 PM)
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I have a Sea Ray 2003 48 DB which I bought new with Sea Ray Navigator , I upgraded the hardware last year, 2005. The upgrade was done by Atlantic Marine Elect Inc, in New Gretna, NJ 08224.
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David Harp
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(msg #1.2.1.1.1: Posted Apr 19, 2006 3:00 PM)
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Where you able to find my registration?
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user user
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(msg #1.2.1.1.1.1: Posted Apr 20, 2006 1:42 PM)
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Hello David:
We have no information about you owning a Sea Ray vessel with our touch screen technology. We need to get you registered. I am going to need your SRY- number from the owners kit on the vessel and the serial number of the unit. To get that go into the navigator and go to Help > About Sea Ray. This will give me the information I need. Or if you are on the Vessel give me a call at: 978-792-1035. Even if it is on the weekend I can get you registered if you call that number. Was this registered to a different ownewr before you?
Jeffrey Atwood
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user user
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(msg #1.2.1.1.1.1: Posted Apr 20, 2006 1:49 PM)
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Hello David:
Ok My bad I found your information under a different account. If you could still get me the SRY number from the owners kit and the serial number of the unit I would like to make our database complete. As soon as the 3.03 cds come out I will make sure you get one.
Jeffrey Atwood
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John Lynch
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(msg #2: Posted Feb 19, 2008 8:50 PM)
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What is the latest editon of region 4 for the sea ray navigator?
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Justine Baldwin
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(msg #2.1: Posted Feb 20, 2008 8:40 AM)
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David Harp
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(msg #2.1.1: Posted Apr 20, 2008 7:07 AM)
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Is there a software upgrade this year?
What is the best way to upgrade tides?
What is the easiest way to upgrade charts from year to year?
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michael bogannam
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(msg #2.1.1.1: Posted Apr 21, 2008 10:18 AM)
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David Harp
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(msg #2.1.1.1.1: Posted Apr 21, 2008 3:42 PM)
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Do the tides and charts need to be uploaded into both navigators or just the main?
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michael bogannam
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(msg #2.1.1.1.1.1.89.463.216: Posted Apr 22, 2008 3:03 PM)
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Both Navigators, just like software updates.
-Michael Bogannam
Technical Support Rep.
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David Harp
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(msg #2.1.1.1.1.1.89.463.216: Posted Apr 27, 2008 10:16 AM)
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I need some help here.
I purchased and received Edition 4.5 Maptech Tides and Currents Upgrade.
When disk is installed,
Window comes up WBDEP33I.DLL
DLL File not found in path. Either incorrect compile option used, or system/file setup incorrect.
Then push OK next window DLL (s) not found or created.
Push OK, locks computer.
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michael bogannam
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(msg #2.1.1.1.1.1.89.463.216: Posted May 21, 2008 9:41 AM)
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Hi David,
I apologize for the extensive delay in response.
We just spoke on the phone and you had pointed out to me that you had posted back and I had not replied.
For some reason your posting wasn't marked for needing reply.
The issue you are having is due to a bad disc. I will be sending you out a replacement today. You should receive by the end of the week.
Please make sure you discard the disc you currently have so you don't mix them up.
-Michael Bogannam
Technical Support Rep.
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David Harp
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(msg #2.1.1.1.1.1.89.463.216: Posted Jun 3, 2008 10:21 AM)
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Received disk and uploaded no problem, thanks.
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michael bogannam
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(msg #2.1.1.1.1.1.89.463.216: Posted Jun 3, 2008 12:45 PM)
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You are welcome, Dave !
-Michael Bogannam
Technical Support Rep.
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