Whenever I scroll, change scale or zoom in on chart, I keep getting this message from the application: "CANNOT DRAW CHART AT THIS ZOOM FACTOR! TRY A ZOOM FACTOR CLOSER TO 1:1." The chart window appears jet black.
This message occurs regardless of current zoom factor & has rendered the application unusable.
I've tried uninstalling & reinstalling the most recent version (5.07) multiple times; have had the application for 6 months & this problem has only appeared within the last 2 weeks.
I tried chart 13229 (and all insets) and it worked fine.
1. Go to Chart List, Advanced Chart Management, and then press the Rebuild button.
2. If that doesn't work, rename the C:\ChartKit folder so that Chart Navigator does not see any of the charts. Then ensure that it works properly with just the World chart.
3. Try visiting the web site of the computer manufacturer to download and install the latest version of the video display drivers for your video display adaptor. Sometimes odd bugs in the driver will cause Chart Naviagtor to behave unexpectedly. Related to this is DirectX from Microsoft.com. Thus, also download and install the latest version of DirectX.