I'm trying to install the ChartPacks from my Chart Navigator Pro package on a new PC for the boat, and I'm having lots of trouble getting the DVD-ROM drive to read the disc.
When I installed it on my home PC, I had to replace the DVD-ROM drive to work. The discs look like they're recordable discs rather than DVD-ROMs. Is there anything I need to know to find a drive that will actually work with these, or do I just have a bum set of discs?
If the latter, is it possible to get my discs replaced?
The DVDs in the ChartPack that accompanies Chart Navigator Pro are not rewritable,
what you're describing has not been a frequent problem, and it is highly unlikely that you have a set of bad disks.
Are you certain you have a DVD drive on your computer, rather than a CD drive?
To verify that your computer is not physically able to read any particular disk, you could use My Computer, in XP, or Computer, in Vista, and right-click on the DVD to Explore the disk. If your computer can physically read a disk, you'll see file and folder names listed. If your computer cannot physically read a disk, the computer will spend a lot of time trying to reread the disk, or not acknowledge the presence of the disk in the drive.
Also, if your computer undergoes a drive-related error, you need to reboot your computer in order to be able to use the drive.
I just received the 2008 update DVDs, and I'm running into this problem again.
I'm certain the drives are DVD drives - other data DVDs (and video DVDs) work fine. A newer internal DVD-ROM or DVD+R/RW drive reads the discs fine. The external (USB) drives, or an older internal DVD-ROM drive try real hard to read the disc, but don't succeed.
Would it be possible for me to either a) copy the disc to a USB key on a machine that can read it, b) copy the DVD to another DVD, or c) capture an ISO of the disc and use a virtual DVD utility?
It would be a big hassle to take apart the boat PC now to temporarily hook up an internal drive, and I don't want to buy another external drive to try (I already bought 2).