Hi Bob,
Did you install the new joystick that was sent to you?
If so, can you confirm that you have it plugged in to the GREEN USB prot on the bottom of the i3?
There are 3 PURPLE USB ports and 1 GREEN one.
The joystick will NOT operate properly if plugged into any of the PURPLE USB ports.
Here is a link to a PDF that will show how and where each device makes it's connection to the i3.
If the joystick is connected to the correct USB port, please let me know.
I can contact your directly and we can check a few other things.
-Michael Bogannam
Technical Support Rep.
