Maptech : Topo Maps Charts Navigation Software GPS and Online MapServer

Support Home > General Discussion > Forums > General Discussion > General Discussion > Maptech Map Server Not Functioning


	General Discussion: General: General Discussion: Maptech Map Server Not Functioning

Mark Prewitt

Original Message

(Posted Jun 21, 2008 8:22 AM)

The Mapserver has been down for several days (maybe a week). Is it going to be repaired?

Replies 1 - 10 of 12

Sort( By Date - Threaded )

View Entire Thread

michael bogannam

RE: Maptech Map Server Not Functioning

(msg #1: Posted Jun 23, 2008 3:11 PM)

I can confirm the images are unavailable.
I have let the IT dept know there is an issue.

They will have it resolved as soon as they find it possible.

I apologize for the inconveniences.

-Michael Bogannam
Technical Support Rep.

len ceruzzi

RE(2): Maptech Map Server Not Functioning

(msg #1.1: Posted Jul 10, 2008 10:55 PM)

as of July 10, 2008 the download does not seem to be working. the intial email confrimignt he request has been place is sent but the second email to get teh download never goes out.
Cheers

RE(2): Maptech Map Server Not Functioning

(msg #1.2: Posted Jul 25, 2008 10:36 AM)

the historical map server is still down....

michael bogannam

RE(3): Maptech Map Server Not Functioning

(msg #1.2.1: Posted Jul 25, 2008 11:24 AM)

The Historical and On Line map Servers have been down for some time.

Maptech is going through a transitional phase right now.
I apologize to all however these two Maptech features have fallen to low priority
level to fix at this time.

I realize you have found these maps to be very useful and we hope to bring them back on line again for you.

I have no ETA.

-Michael Bogannam
Technical Support Rep.

Catherine Monaghan

RE(4): Maptech Map Server Not Functioning

(msg #1.2.1.1: Posted Sep 3, 2008 8:17 PM)

To add to this message thread, I haven't been able to access the Maptech Map Server (online maps) for over a month. This is a VERY long time for a company to have an application unavailable to it's customers.

Cathy

Jon Zolnier

RE(2): Maptech Map Server Not Functioning

(msg #1.3: Posted Sep 2, 2008 10:58 PM)

Still can not access the historical maps.

RE(3): Maptech Map Server Not Functioning

(msg #1.3.1: Posted Sep 3, 2008 7:07 AM)

This server has been down more than up over the past several months. I would think your GSA contract might be in jeopardy if the historic topo map collection remains unaccessible.

Roy Downey

RE: Maptech Map Server Not Functioning

(msg #2: Posted Sep 13, 2008 5:44 PM)

Is it time to erase Maptech from my Favorites?

John Abbott

RE(2): Maptech Map Server Not Functioning

(msg #2.1: Posted Sep 17, 2008 7:22 PM)

How can Maptech expect to be in business if it can't support it's customers?

It would be nice to know if these complaints are even being read by upper/executive management, and what/when they intend to do about the situation!

Hopefully, quickly as I am considering moving to another company to support my business. Several months is just too long!

RE(3): Maptech Map Server Not Functioning

(msg #2.1.1: Posted Sep 17, 2008 9:00 PM)

Hello John and everyone else reading this thread!

I may be able to help some of you folks. Please be specific with the product and
issue you are having trouble with and I may be able to help. I have no control over the Mapserver. The Historical portion seems to be working for me. If you have any of the cd based products installed I may be able to assist you.

Jeffrey Atwood

Replies 1 - 10 of 12