Here's what I'm doing:
From the home page I click on "Free Charts".
Then I select a map (doesn't matter which, for example, let's pick the very first one: 25640_1.kap). Then I click on "Check out".
On the next page I type in my email address, I DON'T check the "receive Maptech newsletters and offers" box and then click on "Download Charts"
After waiting quite some time I get a blank page with the URL implying some sort of error message:
http://www.chartkit.com/ASPX/ErrorPages/UnHandledError.aspx?aspxerrorpath=/ASPX/MapsNCharts/MapsNCharts.aspx
If I'm doing something wrong I sure don't see what.... Any help much appreciated.
Have been trying for many months to update my charts. The main reason that I bought the Chart Pro Navigator program was to be able to do this. I can't even get a response when I sent an e-mail directly to support. At this rate, I'll probably be looking for another avenue of charting products.